Delivery Information


 

How much does delivery cost? 

 

 

Service

 

 

Delivery Cost

 

 

Expected Arrival

UK Standard Delivery

Over £50 – FREE

Under £50 - £3.99

5-10 days

UK Express Delivery

£4.99

1-3 days

UK DPD Next Day Tracked*

£8.99

Next day – order
before 2pm

International

Please select country in basket for accurate cost

Standard or Express

Accurate delivery estimate provided at checkout

 

*Next day delivery is not available on Sundays or to the Scottish Highlands, Northern Ireland or Channel Islands.

Order before 2pm weekdays for same day dispatch on all Express and Next Day (UK) orders, including engraved orders.

Orders placed after 2pm will be dispatched the next day.

How are UK orders delivered?

For UK mainland standard and express deliveries we use a Royal Mail service. Next day deliveries are sent using DPD.

 

How are international orders delivered?

International orders will be sent via our export partner Global-e.  All local taxes and import duties are shown at checkout.

 

Do you offer free delivery?

Yes we offer a standard free delivery service. There is usually a minimum spend in order to qualify and this varies depending on your location.

 

Can I track my order?

If you select the Express Tracked or DPD Next Day Tracked service you will receive an e-mail and text notification regarding your delivery. Please contact us at customerservice@outdoor365.co.uk to request your tracking information if you haven't recieved and email from our delivery partners.

 

Does the package need to be signed for?

Packages are scanned at the delivery point and on selected services a signature may be required. If the recipient is unavailable at the time of delivery a contact card should be left by the delivery person inviting you to schedule a new delivery or providing information on the local pick up point.

 

Can I arrange a specific delivery date with you?

Yes, we are here to assist and will do whatever we can do make sure you receive the item at a convenient time. Please note that both timed and Saturday deliveries do carry a surcharge. If you require your order to be sent using a premium service, please contact us.

 

Our Packaging and The Environment:

All of the packaging we use is plastic free and can either be composted, reused, or recycled at home. We still receive a number of products from our suppliers wrapped individually in plastic, which means you may receive some of this in your parcel. By eliminating plastic from our own packaging, we are reducing our internal waste and using this as a platform to make suppliers stand up and take note. By getting in contact with the manufacturers and requesting changed we can reduce unwanted plastic waste even further, and we're already seeing improvements!